Mobile phones sold on the official website and self-operated offline experience stores can enjoy door-to-door repair services in major areas of some major cities, providing you with more convenience.
If it is within the warranty scope, you can call the Sugar customer service hotline 400-885-2999, and we will arrange on-site service as soon as possible.
If you have any questions, please call the 400-000-1111 customer service hotline or consult online customer service through the official website.
7 days no reason to return
For mobile phones sold on the official website and self-operated offline experience stores, within 7 days of your purchase, if the mobile phone has no wear and tear or human damage, and the accessories, gifts, invoices, etc. are complete, you can choose to return it at any time as long as you don’t like it.If you have any questions, please call the 400-885-2999 customer service hotline or consult online customer service through the official website.